Everything you need to know

Frequently Asked Questions

二世古 · Niseko · Hokkaido · Japan

Booking

Making a reservation

How do I book a chef?

Simply click the "Book a Chef" button on our website or contact us directly on WhatsApp at +81 80-2934-6143. Let us know your preferred cuisine, date, number of guests, and location. We will reply within 30 minutes between 9am–9pm and confirm your booking.

How far in advance should I book?

We recommend booking at least 48 hours in advance to give us time to confirm a chef and prepare. During peak winter season, we suggest booking 3–5 days ahead as availability can be limited. That said, we always do our best to accommodate last-minute requests — just message us!

What areas do you serve in Niseko?

We serve the entire Niseko area including Hirafu, Hanazono, Niseko Village, Annupuri, and Kutchan. We also cover nearby areas such as Rusutsu. Delivery fee may vary depending on your location — we will confirm this when you book.

Our Chefs

About our talent

Are your chefs professional?

Our platform welcomes both professional chefs and passionate home cooks. Professional chefs are clearly marked on their profiles. Home cooks are talented individuals who love to cook their home country cuisine — they may charge less but bring incredible authenticity to the table. Every cook is reviewed by our team before joining the platform.

What cuisines are available?

We offer a wide variety of cuisines including Thai, Chinese, Taiwanese, Japanese, Indonesian, and more — with new cuisines being added as new chefs join our platform. This is one of our biggest advantages over traditional private chef services in Niseko, which typically only offer Japanese cuisine.

Can I request a specific chef?

Absolutely! You can browse chef profiles on our website and request a specific chef when you contact us. We will do our best to confirm your preferred chef based on their availability. If your chosen chef is unavailable, we will suggest a similar alternative.

The Experience

Your dining experience

Do chefs bring their own ingredients?

Yes! The ingredient cost is included in the chef's price. Your chef will shop for fresh, quality ingredients and bring everything they need to cook for your group. You don't need to prepare anything — just make sure there is a functional kitchen available at your chalet or hotel.

What about food allergies?

Food safety is our top priority. When you book, please let us know about any allergies, dietary restrictions, or food preferences for your group. We will confirm these with your chef before they shop for ingredients. Common dietary requirements we can accommodate include vegetarian, vegan, gluten-free, nut allergies, and more.

How many people can be served?

Most of our chefs can comfortably serve groups of 2 to 12 people. For larger groups, please contact us and we will arrange accordingly — sometimes with multiple chefs. Each chef's profile indicates their maximum group size.

Pricing & Payment

Fees & payment

How much does it cost?

Pricing varies by chef and cuisine type. Home cooks typically charge from ¥8,000 per person, while professional chefs may charge ¥20,000–¥60,000+ per person for a premium fine dining experience. All prices include ingredients, cooking, and light clean-up. The exact price will be confirmed when you book.

How do I pay?

We accept credit cards (Visa, Mastercard, Amex) and major digital payment methods. After your booking is confirmed, we will send you a secure payment link. Full payment is required before the chef's visit.

What is your cancellation policy?

Cancellations made more than 48 hours before the booking receive a full refund. Cancellations within 48 hours may be subject to a 50% cancellation fee as the chef will have already purchased ingredients. We understand that plans can change — please contact us as early as possible if you need to cancel.

For Chefs & Cooks

Joining Invitochef

I love to cook — can I join as a chef?

Absolutely! Invitochef welcomes anyone who loves to cook. Whether you are a professional chef, a restaurant cook, or simply passionate about your home country's cuisine — we would love to have you on our platform. Fill in the application form on our Join as Chef page and we will be in touch within 48 hours.

Do I need to be a professional chef?

Not at all! You just need to love cooking and be able to cook your home cuisine well. Many of our cooks are international workers living in Niseko who cook their home country food as a side job on their days off. You set your own price, your own schedule, and your own menu. We handle everything else — booking, communication, and payment.

Still have questions?

We're here to help

Contact us on WhatsApp and we will answer any question you have. We reply within 30 minutes between 9am–9pm.

Ask us on WhatsApp